Currently Reading

Mobile wayfinding platform helps patients, visitors navigate convoluted health campuses

Healthcare Facilities

Mobile wayfinding platform helps patients, visitors navigate convoluted health campuses

Gozio Health uses a robot to roam hospital campuses to capture data and create detailed maps of the building spaces and campus.


By David Malone, Associate Editor | March 9, 2020
Mobile wayfinding platform helps patients, visitors navigate convoluted health campuses

As soon as visitors step out of their car in the parking garage, the mobile wayfinding platform provides turn-by-turn, Blue Dot navigation through the entire campus. Photos: Gozio Health

   

Anyone who has had to take a trip to the hospital, maybe to visit a sick friend or meet a new niece or nephew, knows trying to navigate a large, complex medical campus can quickly become overwhelming. Between locked staff-only areas, hallway after hallway that look exactly the same, and myriad entrances and parking garages, your hospital trip can become a frustrating experience.

University Health System, located in San Antonio, Texas, has partnered with Gozio Health to remedy this situation by creating a mobile wayfinding platform for its campus. Gozio used a robot, cleverly named Magellan, to roam the hospital to capture data and create detailed maps of the building spaces and campus.

As soon as visitors step out of their car in the parking garage, the University Health System mobile wayfinding platform provides turn-by-turn, Blue Dot navigation through the entire campus.

 

Innovations in healthcare wayfinding

The tool allows patients, visitors, and hospital staff to use their smartphone to efficiently navigate to any location on campus, from the maternity ward to the emergency room, to a specific doctor’s office, even the nearest vending machine. It also helps users avoid any “Seinfeld”-esque “lost in the garage” issues; the tool marks the individual spot where the user parked.

 

Gozio's robot, Magellan.

 

In addition to wayfinding functions, the app gives patients and visitors immediate access to physician directories, electronic medical records, and the ability to view hospital amenities, an important feature according to Joshua Titus, CEO and Founder of Gozio Health.

“For hospitals to remain competitive, they must provide patients with a digital platform that features location-based services, appointment scheduling, and access to their patient portal from their smartphone,” said Titus.

Based on statistics from Gozio, 85% of users that install the wayfinding app to navigate to a destination within a hospital will return to the app to use the other features such as for scheduling appointments and viewing their medical records.

The University Health System mobile wayfinding platform also includes access to 28 satellite clinics and urgent care centers, covering more than three million square feet of navigation.

Related Stories

Healthcare Facilities | Sep 20, 2021

Wellness is now part of more colleges’ health services

New center at the University of Virginia unifies major health departments.

Giants 400 | Aug 30, 2021

2021 Giants 400 Report: Ranking the largest architecture, engineering, and construction firms in the U.S.

The 2021 Giants 400 Report includes more than 130 rankings across 25 building sectors and specialty categories.

Giants 400 | Aug 27, 2021

2021 Healthcare Sector Giants: Top architecture, engineering, and construction firms in the U.S. healthcare facilities sector

HDR, AECOM, Turner Construction, and Brasfield & Gorrie head BD+C's rankings of the nation's largest healthcare facilities sector architecture, engineering, and construction firms, as reported in the 2021 Giants 400 Report.

University Buildings | Aug 19, 2021

School of Medicine completes on California University of Science and Medicine’s new Colton campus

The project was designed and built to address critical public health needs in an underserved region.

Resiliency | Aug 19, 2021

White paper outlines cost-effective flood protection approaches for building owners

A new white paper from Walter P Moore offers an in-depth review of the flood protection process and proven approaches.

Healthcare Facilities | Aug 18, 2021

20 years after developing the first open core hospital design here is what the firm has learned

Hospitals have traditionally used a “racetrack” layout, which accommodates patient rooms around the exterior and situates work areas and offstage functions in a central block.

Healthcare Facilities | Aug 5, 2021

Animal health, a huge market getting bigger, is fertile territory for engineering firm CRB

Regulatory compliance is seminal to any project’s design.

Healthcare Facilities | Aug 4, 2021

When the hospital becomes home

Patients and their loved ones need a variety of meaningful spaces outside the patient room to enhance feelings of optimism and control.

Healthcare Facilities | Aug 3, 2021

New 9-story outpatient facility planned on Washington University Medical Campus

Lawrence Group and Perkins Eastman are designing the project.

More In Category





Magazine Subscription
Subscribe

Get our Newsletters

Each day, our editors assemble the latest breaking industry news, hottest trends, and most relevant research, delivered to your inbox.

Subscribe

Follow BD+C: