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The shopping mall value chain - fixing its weakest links

Retail Centers

The shopping mall value chain - fixing its weakest links

By Tom Paladino | Paladino | June 5, 2018

US shopping mall owners are starting to report their Q1 results, and they paint a complicated picture for the changing brick and mortar retail landscape.

While mid-market stores like Bon-Ton and Toys R Us are filing for bankruptcy, retail purchases are accelerating faster than they have since the Great Recession.

Anchor store footprints that were once housing JC Penny’s and Macy’s stores are being occupied by Dave and Busters, video arcades, churches, and other non-traditional shopping mall tenants.

Here in Seattle, the Northgate Mall is preparing for its next-generation repositioning. Announced in 1948, this 60-acre development was first built with a $12M budget. Northgate Mall is considered the first regional shopping mall in America, and since it has opened, everything has changed.

As Simon Property Group works with CallisonRTKL and GGLO to set its vision for the next phase in Northgate Mall’s future, we have some thoughts about trends that will make the most of this 60-acre Seattle icon.

Shopping malls are defined as “one or more buildings forming a complex of shops representing merchandisers, with interconnected walkways enabling visitors to walk from unit to unit.” And as that definition changes (certainly as the definition of “retail” changes), malls must shift to embrace a new role in suburban centers – as a new downtown where suburbanites gather to have experiences as much as they convene to shop for goods.

Old malls have three weak links in their value chain. Each weak link affects the mall’s surrounding community, and if one link breaks, the value chain is broken:

  1. They are huge
  2. They have massive parking lots (dead zones)
  3. They are far from city centers

But the development community is learning to isolate the problem and repair the value chain. The innovations we are seeing are:


Re-imagine the community function of shopping mall real estate

Operators are converting malls into something new. Stores are being converted to housing, office space, or medical facilities. For example, Northeast Collaborative Architects transformed one of America’s oldest shopping malls into micro-apartments; the Atrium Mall in Chestnut Hill Massachusetts was converted into a medical building; Amazon is moving into the Macy’s building at Westlake Center in Seattle. By embracing the huge buildings and bringing new uses to the old real estate, the weak links of the parking lots and distance from the city center become assets. Of course, the greenest building is the one that already exists – and using these established buildings and their infrastructure to benefit the community has a sustainability bonus.

Forest City Realty Trust is transforming the Ballston community, attracting new businesses, and re-imagining the function of a shopping mall in Arlington, Virginia. The Ballston Quarter emphasizes dining and entertainment, includes an open-air concourse, and integrates with a residential tower.


shopping-mallPhoto Source


Link to mass transit

A second innovation is to bring people to the site through mass transit and densify the uses of housing, retail, and hospitality. For example, Northgate Mall is driving the future of the property by making the mall a transit hub. The transit will: make the parking useful; the mixed-use active; and it will bring people to the retail stores. And if the mass transit ultimately reduces the need for parking, the parking lots can be converted into buildings and services – creating a virtuous cycle with the demand for transit. This transit hub in North Seattle is a major relief to growing population of residents seeking mass transit options to get downtown and to the dense Amazon campus where parking is pricey and hard to find.

There are several “Transit Malls” that provide case studies to prove the transit/retail connection: Vancouver Granville Mall, Portland Mall, Denver’s 16th Street Mall, and New York Broadway Boulevard have each taken different approaches to solve the transit issue, and have lessons to teach in each case. A lightweight case study can be found here.


shopping-mallImage: Jean Senechal Biggs


Offer more than retail therapy

A third innovation is to convert the destination from consumerist to experiential. We have seen this trend the Ballston area where Shooshan is using retail, mixed-use, multifamily, and commercial development and density to transform the community.

When shifting to an experiential destination, the attraction transforms the community and builds upon its legacy to create something entirely new. The new experience attracts other new businesses, and suddenly the empty parking lots are more valuable after conversion. The emphasis on cultural events, dining, entertainment, and gaming will bring a new generation to the mall.

Shopping malls also present an opportunity to bring people closer to nature, triggering that biophilic benefit. Consider how the Thornton Creek watershed at the Northgate Mall, which was once paved over to create parking, and has since been reclaimed and returned to a natural habitat. The restored watershed is good for the local ecology, and it also brings health and pleasure to the people who encounter it. What was once a watershed, was then a parking lot, and is now a multi-benefit resource that allows public space, treats runoff from 680 acres, and provides a multilayered landscape of native plants, which is ultimately an amenity for the multifamily developments in the area.


shopping-mallThornton Creek Alliance

Malls have shown remarkable endurance – and that’s what sustainability is – the ability to endure. The move towards transit-oriented development for malls will be as good for the retailers as it is for the health and vitality of the community. Repurposing existing buildings into something new and valued is the perfect representation of Abundance in action. And the next horizon for shopping malls will ideally be modeled on sustainable consumption, bringing a new, resilient and enduring main street to America’s suburbs.

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