Currently Reading

It’s time for office amenities to get to work

Office Buildings

It’s time for office amenities to get to work


By Amanda Carroll, IIDA, CID, LEED AP, Workplace Leader, Principal, Gensler | Gensler | April 8, 2019
It’s time for office amenities to get to work

At Campari Group’s new North American headquarters in New York, four distinct bar-like experiences offer more than just a place for employees and guests to blow off steam. Photo courtesy Gensler

When we think of workplace amenities, only the truly extraordinary or extremely whimsical tend to stand out: the ping-pong tables, the nap pods, the pinball machines, the chef-driven lunches.

While these kinds of office perks can be useful signifiers of a company’s culture and values, the amenities that support effective work habits tend to go quietly unnoticed, despite their crucial contribution to the office’s overall productivity.

As the office landscape continues to evolve and companies grant their employees more freedom and choice to work where they like, our 2019 U.S. Workplace Survey research shows that the amenities with the greatest impact on effectiveness and experience are those that directly support the work needs of individual employees and their teams. 

Not all amenities are created equal, however, and the most meaningful amenities are those that really speak to the business and the employees’ expertise, while also offering a variety of workspaces and modes. 

 

Innovation hubs, makerspaces, and quiet zones are the most sought-after amenities, according to 2019 U.S. Workplace Survey.

 

Amenities with a non-work focus like lounges and break rooms only create a minor improvement in an employee’s experience at work—and they have an even smaller impact on employee effectiveness. On the other hand, employees who have access to spaces designed for team collaboration, ad-hoc group meetings, or individual focus work reported much higher effectiveness and experience scores.

What’s more, we’re seeing that choice itself can be an important amenity. What should be obvious now in our work-everywhere culture is that there’s no one-size-fits-all solution when it comes to how and where people do their best work. Take, for example, the work café. Compared to a breakroom or lounge, a work café borrows elements from hospitality and co-working spaces to offer a productive environment, as well as a change of scenery from one’s regular desk. According to our findings, having a variety of workspaces to choose from is directly connected to a great workplace experience.

 

‘Employees who have access to spaces designed for team collaboration, ad-hoc group meetings, or individual focus work reported much higher effectiveness and experience scores.’
— Amanda Carroll, IIDA, CID, LEED AP, Gensler

 

Likewise, an innovation hub or makerspace can offer employees the resources they need to work in a different mode. When you’re a spirits company, installing a bar in your office might seem like an obvious way to embrace the culture, but at Campari Group’s new North American headquarters in New York, four distinct bar-like experiences offer more than just a place for employees and guests to blow off steam. In Campari’s completely open workplan, these spaces provide employees with an alternate setting away from their workstations and conference rooms, while also fully immersing them in the brand.

The Concierge bar, for instance, pulls double duty as a reception area where guests can enjoy an espresso with stand-up service like traditional coffee shops in Italy. The Café bar is where employees gather for meals while enjoying striking views of New York City and Bryant Park below. Additionally, the office space features the “Campari Academy,” which serves as an innovation lab where master mixologists and visiting brand ambassadors can experiment and create new craft cocktails.

The Boulevardier lounge, with its nearly 100-year-old reclaimed wood bar, vintage chandelier, and hand-sketched portraits of master bartenders, speaks specifically to Campari’s place in New York's cocktail culture and provides the ideal setting for more engaging business meetings.

When evaluating which workplace amenities are worth the investment, there’s one key factor to remember: the most effective amenities aren’t designed to escape work—they’re designed to support the employees’ freedom to work where they like while instilling them with a sense of pride for the values, heritage, and future of the company.

More from Author

Gensler | Sep 4, 2020

The office building of the future should be an essential part of its community

When the dust settles, the office is going to look and feel like a different place than the one we left in March.

Gensler | May 12, 2020

Understanding the touchless workplace

In the workplace, digital solutions and platforms have eliminated some of the noise by improving guest check-in, conference room booking, company communications, wayfinding, food and beverage service, and more.

Gensler | Mar 27, 2020

Designing healthcare for surge capacity

We believe that part of the longer-term answer lies not just with traditional health providers, but in the potential of our cities and communities to adapt and change.

Gensler | Mar 18, 2020

We are in the midst of a paradigm shift for higher education

The question for higher education is, what will the university of the future look like?

Gensler | Mar 15, 2020

Designing office building lobbies to respond to the coronavirus

Touch-free design solutions and air purifiers can enhance workplace wellness.

Gensler | Mar 15, 2020

In the face of the coronavirus, workplace wellness is key

Here are a few considerations employers should keep in mind in creating plans for a healthy and effective work environment.

Gensler | Feb 11, 2020

Want your organization to be more creative? Embrace these 4 workplace strategies

Creativity is the secret sauce in the success of every business.

Gensler | Oct 17, 2019

Doubling down on our commitment to resilience

With hundreds of millions of square feet of buildings and interior design projects in the pipeline annually, we believe our impact and role in reducing energy demand is critical.

Gensler | Jul 15, 2019

Hospitals are moving into their communities

Below are five strategies to improve access and patient experience.

Gensler | May 20, 2019

How the Internet of Things will transform airport environments

Connected devices and their wealth of data have led to significant improvements in operational efficiency and passenger experience in airports.

More In Category



How open is too open for you office?

Our data reveal what is truly going on in the current workplace, with insights on how workplace design can deliver new value to organizations.



Magazine Subscription
Subscribe

Get our Newsletters

Each day, our editors assemble the latest breaking industry news, hottest trends, and most relevant research, delivered to your inbox.

Subscribe

Follow BD+C: