A new research report explores the past, present, and future of the workplace and reveals how organizations are using new strategies to improve the productivity and success of employees.
The International Facility Management Association (IFMA) released Distributed Work Revisited: Research Report #37, which is a follow-up to its 2009 Distributed Work report. Workplace strategy and design experts HOK helped IFMA develop and analyze the survey, collect the case studies and write the report.
IFMA members from 538 different organizations worldwide—83% were from the U.S. and Canada—completed an online questionnaire about their on- and off-site workplace accommodations, operational needs, technologies, specific facilities, change management processes and measurements for success. The area occupied by participating organizations ranges from 50,000 to more than 1 million sf. Distributed Work Revisited summarizes the complete survey results and provides a detailed analysis of the findings.
The report features case studies describing innovative distributed work programs across different stages of maturity in eight organizations: Microsoft, GSK, eBay, Credit Suisse, the U.S. General Services Administration, Accenture, Rockwell Collins and the City of Calgary. Results of the study reveal some surprising details about today’s workplace. Highlights include:
• Distributed work is still a relatively new concept. Sixty-one percent of facility professionals responding to this survey reported using unassigned workspaces in their facilities. Only 18% of survey participants have had a distributed work program in place for more than 10 years and 37% for more than five years.
• One hundred percent of survey respondents who reported implementing unassigned on-site distributed work options cited work-life balance as being a “very important” reason for doing so. Other factors listed as “very important” were to accommodate changes in the organization’s size (64%), leverage new technology (62%), increased productivity (60%), align with organizational goals (59%), cost savings (57%), improved flexibility (56%) and benefits for employees (55%).
• Employee benefits are the major drivers for off-premise solutions, enabling organizations to improve flexibility and support work-life balance.
• Respondents reported that distributed work strategies appeal most to Generation X (aged 35-48) employees, possibly because they work more independently than other groups and are more likely to have family commitments that require flexibility in how and where they work.
• The most popular on-site distributed work settings among respondents are spaces that promote collaboration and innovation, including war/project rooms (72%), huddle rooms (70%) and open lounge/soft seating areas (67%).
• More organizations are providing incentives to employees adopting distributed work. Thirty-three percent of respondents reported that when they adopted a distributed work policy, they provided an incentive—typically technology such as a laptop or mobile device—to employees. This is up from 18% in 2009.
• More organizations are measuring the results of their distributed work programs. Almost one-third of the organizations engage their workforces in testing and carrying out distributed work settings. This is up from 19% in 2009.
• Despite the expressed importance of employee engagement and satisfaction in achieving successful distributed work programs stated in the interviews, only 45% of the respondents mentioned use of change management processes.
The complete version of Distributed Work Revisited: Research Report #37 is available for sale on IFMA’s website. Funds raised support ongoing and future research.
Related Stories
Higher Education | Oct 10, 2023
Tracking the carbon footprint of higher education campuses in the era of online learning
With more effective use of their facilities, streamlining of administration, and thoughtful adoption of high-quality online learning, colleges and universities can raise enrollment by at least 30%, reducing their carbon footprint per student by 11% and lowering their cost per student by 15% with the same level of instruction and better student support.
Architects | Oct 4, 2023
Architects and contractors underestimate cyberattack risk
Design and construction industry firms underestimate their vulnerability to cyberattacks, according to a new report, Data Resilience in Design and Construction: How Digital Discipline Builds Stronger Firms by Dodge Construction Network and content security and management company Egnyte.
Building Materials | Oct 2, 2023
Purdue engineers develop intelligent architected materials
Purdue University civil engineers have developed innovative materials that can dissipate energy caused by various physical stresses without sustaining permanent damage.
Giants 400 | Sep 28, 2023
Top 100 University Building Construction Firms for 2023
Turner Construction, Whiting-Turner Contracting Co., STO Building Group, Suffolk Construction, and Skanska USA top BD+C's ranking of the nation's largest university sector contractors and construction management firms for 2023, as reported in Building Design+Construction's 2023 Giants 400 Report. Note: This ranking includes revenue for all university/college-related buildings except student residence halls, sports/recreation facilities, laboratories, S+T-related buildings, parking facilities, and performing arts centers (revenue for those buildings are reported in their respective Giants 400 ranking).
Construction Costs | Sep 28, 2023
U.S. construction market moves toward building material price stabilization
The newly released Quarterly Construction Cost Insights Report for Q3 2023 from Gordian reveals material costs remain high compared to prior years, but there is a move towards price stabilization for building and construction materials after years of significant fluctuations. In this report, top industry experts from Gordian, as well as from Gilbane, McCarthy Building Companies, and DPR Construction weigh in on the overall trends seen for construction material costs, and offer innovative solutions to navigate this terrain.
Multifamily Housing | Sep 26, 2023
Midwest metros see greatest rent increase in September 2023
While the median monthly price of rent has increased by 0.71% in August, the year-over-year estimates show a national change of -0.06 percent.
Data Centers | Sep 21, 2023
North American data center construction rises 25% to record high in first half of 2023, driven by growth of artificial intelligence
CBRE’s latest North American Data Center Trends Report found there is 2,287.6 megawatts (MW) of data center supply currently under construction in primary markets, reaching a new all-time high with more than 70% already preleased.
Data Centers | Sep 15, 2023
Power constraints are restricting data center market growth
There is record global demand for new data centers, but availability of power is hampering market growth. That’s one of the key findings from a new CBRE report: Global Data Center Trends 2023.
Contractors | Sep 12, 2023
The average U.S. contractor has 9.2 months worth of construction work in the pipeline, as of August 2023
Associated Builders and Contractors' Construction Backlog Indicator declined to 9.2 months in August, down 0.1 month, according to an ABC member survey conducted from Aug. 21 to Sept. 6. The reading is 0.5 months above the August 2022 level.
Contractors | Sep 11, 2023
Construction industry skills shortage is contributing to project delays
Relatively few candidates looking for work in the construction industry have the necessary skills to do the job well, according to a survey of construction industry managers by the Associated General Contractors of America (AGC) and Autodesk.