Emerging design and operation strategies for the ambulatory team in transition

As healthcare systems shift their care models to be more responsive to patient-centered care, ambulatory care teams need to be positioned to operate efficiently in their everyday work environments, write CannonDesign Health Practice leaders Tonia Burnette and Mike Pukszta.

November 25, 2014 |
Cannon Design Blog
Graphic depicts an example of a primary care model of the future. In many primary care settings, a team consisting of a primary

Graphic depicts an example of a primary care model of the future. In many primary care settings, a team consisting of a primary care clinician, medical assistant, registered nurse, and administrative assistant are responsible for a panel of patients, helping to facilitate interactions with other members of an extended care team that may need to be involved. Illustration: CannonDesign 

How can teams be structured to effectively manage a growing day-to-day patient population while implementing broader population health strategies? How can care processes simultaneously improve quality and caregiver satisfaction while lowing the cost of care? These are just two of the major questions healthcare organizations are facing every day and the solutions that are emerging often require a shift in the way ambulatory care teams are working together.

In a recently published research paper, "Emerging Strategies for the Ambulatory Team in Transition," Health Practice leaders Tonia Burnette and Mike Pukszta discuss some of the operational and functional design solutions that are emerging in response to these changes. 

In the paper, Burnette and Pukszta examine how the changing structure of the team in primary and specialty settings is informing changes in the way teams communicate which in turn is leading to an evolution of the physical environments that support them. Additionally, they look at how some of the quality initiatives that these teams are implementing (such as pre-clinic huddle, in-room scribing, and shared medical appointments) are impacting how patient care settings are designed and operationalized.

The authors also offer three key design considerations for supporting team-based models:
• Collaborative work environments should be designed in a way that prevents patients from overhearing discussions while at the same time allow care providers to be in close proximity to patients.
• Huddling spaces should be provided throughout the care zone to allow staff communication between patients and quick check-ins between care team members.
• Private enclaves need to be provided to allow for activities that require quiet space or focused thinking.

The ambulatory care team of the future will look quite different than it does today. This paper helps healthcare organizations understand some of the implications of these changes so they can implement the strategies needed to ensure a smooth transition to this new ambulatory paradigm.

 

Read more posts on the CannonDesign blog.

Cannon Design Blog | CannonDesign
Cannon Design

CannonDesign’s blog is a place for the global design firm to share thoughts and news related to their current efforts to help transform businesses, educational models and health paradigms. The firm engages diverse perspectives and expertise to deliver proven, innovative solutions to our most important partners, our clients. Our global network of more than a thousand professionals enable us to create design solutions to the greatest challenges facing our clients and society. www.CannonDesign.com

Related Blogs

Zurich North America’s HQ outside Chicago

Zurich North America’s HQ outside Chicago is rooted in one of the most expansive employee engagement efforts in history, and the extensive data it generated. Photo courtesy CannonDesign

July 11, 2019 | Office Building Design | CannonDesignHeather Rosen, Workplace Strategy Consultant, CannonDesign

The traditional model of signing long-term leases, committing extensive capital to an inflexible solution,...

Translational health science environments: 6 strategies for open innovation and knowledge transfer

Rice University’s New Emerging Science & Technology (NEST) Center includes collaboration portals located across its floorplan designed for spontaneous interaction and defined by bright green, writeable glass panels. Photo courtesy CannonDesign

April 23, 2019 | Laboratories | CannonDesignAbigail Clary and Chris Lambert, CannonDesign

Simply putting researchers and clinicians in the same building with hopes that serendipitous collaborations...

April 09, 2019 | Healthcare Facilities | CannonDesignSwapna Sathyan

The relationship between workplace design and company culture isn’t all that different from a tango.

March 06, 2019 | Office Building Design | CannonDesignSwapna Sathyan

The relationship between workplace design and company culture isn’t all that different from a tango.

August 10, 2018 | Hotel Facilities | CannonDesignTina Manis

Responding to these shifting expectations, building owners and design teams working in other markets now re...

Maryland's Cole Fieldhouse
March 30, 2018 | Sports and Recreational Facilities | CannonDesignChristopher Whitcomb

CannonDesign recently shared new images of two collegiate sports projects with interesting ties to college...

February 08, 2018 | Architects | CannonDesignMichael Tunkey

Cities change constantly, but given the numerous disruptive factors spanning technology, policy, climate an...

The awning outside an emergency room

Pixabay Public Domain

August 30, 2017 | Healthcare Facilities | CannonDesignElisabeth Perreault

The Golisano Center for Community Health offers integrated care to adults and children.

A rendering of Brunswick's current Headquarters
August 01, 2017 | Office Building Design | CannonDesignJonya Leverett & Chris Lambert

Connecting personal values to company values is important to millennial workers.

April 17, 2017 | BIM and Information Technology | CannonDesignBrian Skripac

Now more than ever, owners are becoming extremely focused on leveraging BIM to deliver their projects.

Overlay Init