7 ways to make your firm more efficient

In a CEO.com post, Andrew Miller, president of ACM Consulting, shares the seven organizational efficiency strategies he encounters most frequently as he works with corporate executives to boost their performance. 

December 29, 2013 |
Steven Burns

In a CEO.com post, Andrew Miller, president of ACM Consulting, shares the seven organizational efficiency strategies he encounters most frequently as he works with corporate executives to boost their performance. 

1. Standardize forms and documents. Wherever possible, ensure that the different groups in your firm are using the same forms and documents and have them stored in a central repository for everyone to access electronically.

2. Use technology whenever possible. Email, web conferences, Skype and the telephone are simple and inexpensive ways to reach out to more clients, suppliers and stakeholders without incurring significant travel or marketing expenses. Transaction-processing systems (purchasing, accounts payable) reduce the amount of paper used as documents are sent electronically.

3. Use common operating processes. Using common processes ensures clarity with suppliers and clients and helps to set a common expectation of service levels.

4. Document employee responsibilities and accountabilities. Set clear expectations for everyone in the organization and how they will contribute to the organization achieving its ultimate goal, whatever that may be. Ambiguity in job descriptions leads to duplicate work and important activities being missed.

5. Solicit employee, supplier and client feedback. The best way to retain good employees is to involve them in the development of the business strategy. Clients know what they want better than anyone and suppliers can tell you what their preferences are around billing, delivery and maybe even opportunities for you to improve performance.

6. Encourage taking educated risks. Empowering employees to try new things and develop new ideas is one of the things that separates the great firms from everyone else.

7. Repeat steps 1-6 constantly. Keep reviewing the way the business is run and make adjustments.

“Organizations must be flexible enough to adjust to changes in the business environment, but also consistent in the ways the business operates,” Miller writes. 

Read more from CEO.com. 

Editor's note: This is sponsored content. All text and images were provided by the sponsor company.

Steven Burns | The Business Behind Design

Steven Burns, FAIA spent 14 years managing the firm Burns + Beyerl Architects, and during that time the firm’s earnings grew at an average rate of 24% per year. After founding his own software company, Steve took his management expertise to BQE Software, where he is refining their business strategy and product development for the company’s groundbreaking project accounting solution, BQE Core.

Related Blogs

January 03, 2018 | The Business Behind Design

Follow these networking strategies to grow your architectural business with the work that you want.

December 28, 2017 | The Business Behind Design

While standard financial accounting is essential for the health of your business, project accounting helps...

December 12, 2017 | Building Team | The Business Behind Design

The most cited issues are communication breakdowns, inadequate fees for the work provided, and unrealistic...

November 30, 2017 | The Business Behind Design

There are techniques you can use with your invoices that both highlight your firm’s value and make the proc...

November 16, 2017 | Architects | The Business Behind Design

Many small AEC firms don’t feel they have the time to focus and create clear marketing messages.

November 08, 2017 | BIM and Information Technology | The Business Behind Design

While AEC firms may not have the vast quantity of financial information that certain other types of busines...

November 03, 2017 | Building Team | The Business Behind Design

Having a clearly defined competitive brand and a fine-tuned marketing approach can give your firm a signifi...

October 26, 2017 | Industry Research | The Business Behind Design

Here are 5 ways to avoid a cash crunch by doing your part to help clients make their payments on time.

October 19, 2017 | AEC Tech | The Business Behind Design

For firms looking to propel their architectural design services to new heights and levels of sophistication...

October 03, 2017 | Designers | The Business Behind Design

Generally speaking, millennials want to be where the action is.

Overlay Init