Freese and Nichols was presented with the Malcolm Baldrige National Quality Award during a ceremony on Sunday, April 15, 2012 at the Marriott Wardman Park in Washington, D.C.
The ceremony was presided over by U.S. Secretary of Commerce John Bryson and Dr. Patrick Gallagher, Under Secretary of Commerce for Standards and Technology and Director of the U.S. Department of Commerce’s National Institute of Standards and Technology.
Robert Pence, president and CEO, and Cindy Milrany, CFO, accepted the award on behalf of Freese and Nichols, the only engineering and architecture firm to ever receive this recognition.
The Malcolm Baldrige National Quality Award is the highest national honor for performance excellence that any U.S. organization can receive. The award, which is administered through the NIST Baldrige Performance Excellence Program, is designed to enhance the competitiveness of U.S. businesses and help them compete in an ever-expanding, demanding global market. Applicants are evaluated in seven areas: leadership; strategic planning; customer focus; measurement; analysis and knowledge management; workforce focus; and process management and results. BD+C