7 ways to make your firm more efficient

In a CEO.com post, Andrew Miller, president of ACM Consulting, shares the seven organizational efficiency strategies he encounters most frequently as he works with corporate executives to boost their performance. 

December 29, 2013 |
Steven Burns

In a CEO.com post, Andrew Miller, president of ACM Consulting, shares the seven organizational efficiency strategies he encounters most frequently as he works with corporate executives to boost their performance. 

1. Standardize forms and documents. Wherever possible, ensure that the different groups in your firm are using the same forms and documents and have them stored in a central repository for everyone to access electronically.

2. Use technology whenever possible. Email, web conferences, Skype and the telephone are simple and inexpensive ways to reach out to more clients, suppliers and stakeholders without incurring significant travel or marketing expenses. Transaction-processing systems (purchasing, accounts payable) reduce the amount of paper used as documents are sent electronically.

3. Use common operating processes. Using common processes ensures clarity with suppliers and clients and helps to set a common expectation of service levels.

4. Document employee responsibilities and accountabilities. Set clear expectations for everyone in the organization and how they will contribute to the organization achieving its ultimate goal, whatever that may be. Ambiguity in job descriptions leads to duplicate work and important activities being missed.

5. Solicit employee, supplier and client feedback. The best way to retain good employees is to involve them in the development of the business strategy. Clients know what they want better than anyone and suppliers can tell you what their preferences are around billing, delivery and maybe even opportunities for you to improve performance.

6. Encourage taking educated risks. Empowering employees to try new things and develop new ideas is one of the things that separates the great firms from everyone else.

7. Repeat steps 1-6 constantly. Keep reviewing the way the business is run and make adjustments.

“Organizations must be flexible enough to adjust to changes in the business environment, but also consistent in the ways the business operates,” Miller writes. 

Read more from CEO.com. 

Editor's note: This is sponsored content. All text and images were provided by the sponsor company.

Steven Burns | The Business Behind Design

Steven Burns, FAIA, spent 14 years managing the firm Burns + Beyerl Architects, during that time the firm’s earnings grew at an average rate of 24% per year. After creating ArchiOffice®, the intelligent office, project management and time tracking solution for architectural firms, Steve took his management expertise to BQE Software, where he is refining their business strategy and product development.

Related Blogs

The 4 leadership behaviors that really matter McKinsey & Company

Using a comprehensive list of 20 distinct leadership traits, McKinsey surveyed 189,000 people in 81 diverse organizations around the world.

January 30, 2015Building Team

It includes seeking diverse perspectives and supporting others.

December 26, 2014

Successful innovators care about solving interesting and important problems — innovation is merely a byprod...

read more
December 19, 2014

There are many reasons why people quit: employee mismatch, work/life balance, co-worker conflicts, relocati...

read more

Photo: mapichai vie FreeDigitalPhotos.net

December 16, 2014

Replacing the names on the door can be tricky for AEC firms. SPONSORED CONTENT

Photo: mapichai via FreeDigitalPhotos.net

November 26, 2014

A recent study published in the journal Psychological Science revealed that employees were 26% more satisfi...

read more

Photo: jesadaphorn via FreeDigitalPhotos.net

November 12, 2014

A collaborative planning and design process may seem like a common-sense goal, but the concept can be a cha...

read more

Photo: 89studio via FreeDigitalPhotos.net

November 06, 2014

To attract and keep talented individuals who are different than you, Entrepreneur magazine suggests a few f...

read more

Photo: Kromkrathog via FreeDigitalPhotos.net

October 29, 2014

Telling your employees to become more engaged and productive won’t work. But putting mechanisms in place th...

read more

Photo: Ambro via FreeDigitalPhotos.net

October 19, 2014
Another brainstorming session, another slew of tired ideas. How can you push your team to be more creativ...
read more

Illustration: Stuart Miles via FreeDigitalPhotos.net

October 13, 2014

Kristof De Wulf, CEO of InSites Consulting, argues that the effects of customer-centricity typically don’t...

read more

Add new comment

Your Information
Your Comment

Filtered HTML

  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <blockquote> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
By submitting this form, you accept the Mollom privacy policy.
Overlay Init