7 ways to make your firm more efficient

In a CEO.com post, Andrew Miller, president of ACM Consulting, shares the seven organizational efficiency strategies he encounters most frequently as he works with corporate executives to boost their performance. 

December 29, 2013 |
Steven Burns

In a CEO.com post, Andrew Miller, president of ACM Consulting, shares the seven organizational efficiency strategies he encounters most frequently as he works with corporate executives to boost their performance. 

1. Standardize forms and documents. Wherever possible, ensure that the different groups in your firm are using the same forms and documents and have them stored in a central repository for everyone to access electronically.

2. Use technology whenever possible. Email, web conferences, Skype and the telephone are simple and inexpensive ways to reach out to more clients, suppliers and stakeholders without incurring significant travel or marketing expenses. Transaction-processing systems (purchasing, accounts payable) reduce the amount of paper used as documents are sent electronically.

3. Use common operating processes. Using common processes ensures clarity with suppliers and clients and helps to set a common expectation of service levels.

4. Document employee responsibilities and accountabilities. Set clear expectations for everyone in the organization and how they will contribute to the organization achieving its ultimate goal, whatever that may be. Ambiguity in job descriptions leads to duplicate work and important activities being missed.

5. Solicit employee, supplier and client feedback. The best way to retain good employees is to involve them in the development of the business strategy. Clients know what they want better than anyone and suppliers can tell you what their preferences are around billing, delivery and maybe even opportunities for you to improve performance.

6. Encourage taking educated risks. Empowering employees to try new things and develop new ideas is one of the things that separates the great firms from everyone else.

7. Repeat steps 1-6 constantly. Keep reviewing the way the business is run and make adjustments.

“Organizations must be flexible enough to adjust to changes in the business environment, but also consistent in the ways the business operates,” Miller writes. 

Read more from CEO.com. 

Editor's note: This is sponsored content. All text and images were provided by the sponsor company.

Steven Burns | The Business Behind Design

Steven Burns, FAIA, spent 14 years managing the firm Burns + Beyerl Architects, during that time the firm’s earnings grew at an average rate of 24% per year. After creating ArchiOffice®, the intelligent office, project management and time tracking solution for architectural firms, Steve took his management expertise to BQE Software, where he is refining their business strategy and product development.

Related Blogs

August 25, 2015 | Building Team | The Business Behind Design

By analyzing the “benchmark firms” selected from its annual surveys, PSMJ has identified several characteri...

Understanding the values and aspirations of millennials

Only 28 percent of millennials believe that their organization is taking full advantage of their skills, research from Deloitte revealed.

August 20, 2015 | Building Team | The Business Behind Design

A recent LinkedIn workplace survey revealed that millennials (defined as individuals aged 18–24) are quite...

How to improve project planning
August 11, 2015 | Building Team | The Business Behind Design

A recent research project revealed that more than 75 percent of project owners have no consistent method fo...

According to research by talent management firm Development Dimensions International, 89% of leaders with strong interaction skills have more engaged teams. Photo: Sebastiaan ter Burg/Flickr

July 10, 2015 | Building Team | The Business Behind Design

Much of what’s written about employee engagement focuses on how leaders can help their employees become mor...

How to earn respect as a leader
June 18, 2015 | The Business Behind Design

Employees will give you minimum effort if the only reason they respect you is for your authority

Is your firm social enough?
June 09, 2015 | Building Team | The Business Behind Design

The overwhelming majority of A/E/C firms are engaged in social media. But to what end? 

Succession planning starts with developing your leaders

A leadership-succession process should involving mentoring and coaching. Photo: HA0521-021/Flickr.

June 03, 2015 | Building Team | The Business Behind Design

Two-thirds of U.S. companies still admit that they have no formal succession plan in place, a 2014 survey c...

Why it’s so hard to figure out what to pay top talent
April 03, 2015 | Building Team | The Business Behind Design

Is your firm’s approach to compensation effective in today’s rapidly changing talent market?

Are face-to-face meetings still important?

It’s particularly important for sensitive communication, when having tone and body language for context makes a difference.

March 17, 2015 | The Business Behind Design

One CEO looks pass convenience and advocates for old school, in-person meetings.

How to give feedback effectively

If initial feedback doesn’t resonate, effective leaders also know how to turn up the pressure in a way that is progressive, but not too sharp.

March 06, 2015 | Building Team | The Business Behind Design

A great feedback-giving leader evaluates the individual

Add new comment

Your Information
Your Comment

Filtered HTML

  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <blockquote> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Refresh Type the characters you see in this picture. Type the characters you see in the picture; if you can't read them, submit the form and a new image will be generated. Not case sensitive.  Switch to audio verification.
Overlay Init