Steven Burns

Steven Burns, FAIA, spent 14 years managing the firm Burns + Beyerl Architects, during that time the firm’s earnings grew at an average rate of 24% per year. After creating ArchiOffice®, the intelligent office, project management and time tracking solution for architectural firms, Steve took his management expertise to BQE Software, where he is refining their business strategy and product development.

Posted on March 21, 2014 by Steven Burns
Anyone who interacts with clients on a regular basis knows just how important referrals can be. While there are numerous ways to secure new clients and attract new business, referrals are by far the most reliable.  If you’re having a hard time attracting new referrals, here are a few...
Posted on March 19, 2014 by Steven Burns
Will 2014 be the year that design firms start selecting the clients they want rather than getting in line with competitors to respond to RFPs? That’s the question posed by a recent thought-provoking article in the DesignIntelligence journal.   Author Doug Parker, managing principal of the...
Posted on March 07, 2014 by Steven Burns
As a leader in the AEC world, you’ll likely find yourself making certain mistakes over the course of your career.  As long as you are identifying these mistakes and learning from them, these valuable experiences can be used to do a better job in the future. Likewise, if you learn from the...
Posted on March 03, 2014 by Steven Burns
There are few business skills as important as negotiation. Many successful businesspeople pride themselves on their ability to turn a deal in their favor. What is it about their negotiating skill that helps them come out ahead so consistently? Here are a few key negotiation principles to ensure you...
Posted on March 03, 2014 by Steven Burns
Gaining more clients is one thing. Gaining more clients that you actually like is something else entirely.  Here are some tips to perfect the art of attracting and retaining clients that you enjoy working with.  1. Identify qualities of an ideal client. First, determine the qualities that...
Posted on January 23, 2014 by Steven Burns
Years ago I sold my Chicago-based architectural firm of 17 people after being presented with an offer I couldn’t refuse. Over the next two years, I visited nearly 200 architectural firms all around the country. I spent anywhere from one to five days in these offices, learning how they operated and...
Posted on January 15, 2014 by Steven Burns
The social media revolution—which is less than a decade old—has created a dilemma for senior executives. While its potential seems immense, the inherent risks create uncertainty and unease. An article in the February 2013 issue of McKinsey Quarterly draws on the perspectives of executives at...
Posted on December 29, 2013 by Steven Burns
In a CEO.com post, Andrew Miller, president of ACM Consulting, shares the seven organizational efficiency strategies he encounters most frequently as he works with corporate executives to boost their performance.  1. Standardize forms and documents. Wherever possible, ensure that the different...
Posted on December 18, 2013 by Steven Burns
Providing great architectural services and running a financially successful firm are not mutually exclusive. It’s quite the contrary. If you are as good an architect as you think, you’ll be successful and it won’t be because of your design skills. I hate to state the obvious, but for most...
Posted on December 16, 2013 by Steven Burns
Trust, one of the key elements to productive business relationships, is in short supply these days.  An Associated Press-GfK poll conducted in November 2013 discovered that only one-third of Americans say most people can be trusted and nearly two-thirds says “you can’t be too careful” in...