Steven Burns

Steven Burns, FAIA, spent 14 years managing the firm Burns + Beyerl Architects, during that time the firm’s earnings grew at an average rate of 24% per year. After creating ArchiOffice®, the intelligent office, project management and time tracking solution for architectural firms, Steve took his management expertise to BQE Software, where he is refining their business strategy and product development.

Posted on May 27, 2014 by Steven Burns
The price, cost, and value of design services are explored in a recent Design Intelligence article authored by Scott Simpson, a senior fellow of the Design Futures Council. Value, he explains, represents the difference between “price” (what we agree to pay for specific goods or services) and “cost...
Posted on May 22, 2014 by Steven Burns
Measuring what matters is essential for professional services firms, says Author and Consultant Tim Williams, particularly as firms continue to experiment with the concept of outcome-based compensation agreements.   “Most measures of performance – sales, market share, stock price, etc. – are...
Posted on May 08, 2014 by Steven Burns
Though strategic planning has helped many businesses move forward, its time has passed.  So says Economist and Author Bill Conerly in a series of Forbes.com articles. He bases his conclusion on recent conversations with numerous CEOs, who disclose that they abandoned strategic planning during...
Posted on May 03, 2014 by Steven Burns
Managing a team of people, especially creative people, is a task that not everyone is up for. Keeping your team on the same page while maintaining a schedule and budget that can keep your corporation happy will take confidence and bountiful people skills. Natural leaders can come across as an...
Posted on April 15, 2014 by Steven Burns
Regardless of the fee you charge, clients and prospects decide the value of your professional services based on their experience with your firm. It can be based on any of the following: • Word of mouth • Employees answering the phone • Projected professionalism and friendliness • Enthusiasm for...
Posted on April 08, 2014 by Steven Burns
Every company is a sum of the value it delivers to its clients. What differs from one company to the next is how that value is delivered and perceived. All too often, it is based solely on the fee you charge. As you may know, there are three basic methods of charging fee for services: • Cost-based...
Posted on March 27, 2014 by Steven Burns
In study after study, strategic thinkers are found to be among the most highly effective leaders. But is there a way to encourage routine strategic thinking throughout an organization? In 2013, Management Research Group completed a large-scale global study addressing this question. The study...
Posted on March 21, 2014 by Steven Burns
Anyone who interacts with clients on a regular basis knows just how important referrals can be. While there are numerous ways to secure new clients and attract new business, referrals are by far the most reliable.  If you’re having a hard time attracting new referrals, here are a few...
Posted on March 19, 2014 by Steven Burns
Will 2014 be the year that design firms start selecting the clients they want rather than getting in line with competitors to respond to RFPs? That’s the question posed by a recent thought-provoking article in the DesignIntelligence journal.   Author Doug Parker, managing principal of the...
Posted on March 07, 2014 by Steven Burns
As a leader in the AEC world, you’ll likely find yourself making certain mistakes over the course of your career.  As long as you are identifying these mistakes and learning from them, these valuable experiences can be used to do a better job in the future. Likewise, if you learn from the...